Flowers Gift Basket Delivery Questions:

Q:  Can I place a last-minute order for a gift to be delivered today?

A:  Yes, but please call it in at (808)276-0587.

Q:  How much does it cost to deliver a basket to Kapalua?

A:  Flowers and gift baskets are delivered free to Kapalua, Napili, Kahana, Honokowai, Kaanapali, and Lahaina.  See map

Q:  How much does it cost to deliver flowers to the hotel on Lanai?

A:  There is a $40 charge to deliver flowers to the hotels on Lanai.

Q:  Can you write our gift message in Hawaiian?

A:  Yes.  We hand write all of our cards, and are happy to translate for you.

Q:  Can you ship flowers and baskets to the U.S. mainland?

A:  Sure!  Please call to make arrangements (808)276-0587.

Q:  Do you make substitutions?

A:  Yes, all of our gift baskets and floral arrangements are made

to order.  We are happy to make equal value substitutions.

Q:  What are your hours?

A:  We answer our phone from 8am to 8pm, seven days a week.

We are closed on Christmas, Thanksgiving, and Easter so that

we can spend time with our families.

Q:  What if we need to cancel our order?

A:  There is no charge to cancel an order with 24 hours notice.

If you need to cancel an order within 24 hours, you will

only be charged for what has been bought for you.

Grocery Delivery Service Questions:

Q:  How much does your service cost?

A:  There is a 30% delivery fee for all grocery orders.  We charge $5

per stop for our specialty stores (Mr. Wine, Farmer's Market, Fresh Seafood Market, Gourmet Food and Cheese Shop).

Q:  How far in advance do we need place a grocery order?

A:  The sooner the better.  We ask for 24 hour notice from our visiting guests so as to make arrangements with the property management.

As soon as we have your credit card information your reservation is set.

Q:  We are traveling with a large group for a family reunion.  Can

you deliver to multiple rooms and condos?

A:  Sure!  We can accommodate large groups with either 'welcome' baskets (or coolers) filled with snacks, or full service grocery delivery.

Costco runs available, too. 

Q:  Can I add a few things to your "grocery essentials" package?

A:   Yes, you may either call it in to us or simply type it into the

"comments" section of your shopping cart.  You will receive an email conformation. The price charged on your card will reflect the items you added.

Q:  Can I make changes to my order after I've confirmed delivery with my credit card?

A:  Absolutely!  Just call or email us.

Q:  Do I need to use your grocery list?

A:  No, you may email, fax, or call in any order or list.  You may use the grocery lists that we provide as a guide, or type right on them form and "submit" them by eMail.